All Industries

AI Chatbot for Ecommerce

Increase sales, reduce cart abandonment, and provide 24/7 shopping support

Deploy an AI chatbot for your online store to recommend products, recover abandoned carts, answer shipping questions, and upsell at checkout — all on autopilot.

32%
Higher conversion rate
22%
Higher average order value
18%
Carts recovered
24/7
Shopping assistant

How Ecommerce Use InfonBot

Product Discovery

Help shoppers find products by asking about their needs, preferences, and budget. Recommend relevant items conversationally.

Example

A shopper needs a dress for a wedding. The chatbot asks about style, color, and budget, then recommends three options and offers to check availability in their size.

Abandoned Cart Recovery

Proactively reach out to shoppers who leave items in their cart. Offer assistance or a discount to complete the purchase.

Example

A shopper abandons a cart with a pair of boots. Thirty minutes later, the chatbot sends a message: "Those boots are selling fast! I can apply a 10% discount if you complete your order now."

Order Support

Answer questions about shipping, returns, order status, and sizing without human involvement.

Example

A customer asks where their order is. The chatbot looks up the tracking number, shows the current location, and provides the estimated delivery date.

Key Features for Ecommerce

Product catalog training
Cart recovery automation
Size and fit guidance
Order tracking integration
Post-purchase upselling

Ready to Transform Your Ecommerce Business?

Start your free 14-day trial. No credit card required. Set up in under 15 minutes.

AI Chatbot for Ecommerce