Compare InfonBot and Tidio. InfonBot includes AI in all plans from $19/mo. Tidio charges separately for live chat, AI (Lyro), and automation (Flows) add-ons.
Tidio separates its pricing into three components: base plan (live chat), Lyro AI Agent, and Flows automation. InfonBot includes all features in a single flat rate.
| Factor | InfonBot (Growth) | Tidio (Growth + Lyro + Flows) |
|---|---|---|
| Base Plan | $49/month (all inclusive) | $49.17/month (Growth) |
| AI Agent | Included | Lyro: $32.50+/month (50 AI convos) |
| Automation | Included | Flows: $24.17+/month |
| Branding Removal | Included | Add-on (Plus plan required) |
| 500 AI Conversations | $49/month | $150–200+/month |
InfonBot uses Google Gemini 2.0 with straightforward training — upload documents or connect your website for automatic crawling. Multi-language support is built in.
Tidio's Lyro AI learns from FAQ-style "Guidance" entries and chat history. It requires more manual setup than InfonBot's document upload approach. Lyro also consumes from a separate conversation allowance, which can run out mid-month.
For AI chatbot capability, InfonBot delivers comparable quality at a significantly lower total cost since AI is included rather than a paid add-on.
| Feature | InfonBot | Tidio |
|---|---|---|
| AI Chatbot | Included | Separate add-on required |
| Document Training | PDF, DOCX, TXT | Guidance entries (manual) |
| Website Crawling | Automatic sitemap.xml | Not available |
| Live Chat | Chat history + analytics | Full live chat + mobile apps |
| E-commerce | API + Zapier | Shopify, BigCommerce, WooCommerce |
| Mobile Apps | Not available | iOS and Android |
| Free Tier | 14-day trial | Free plan (50 convos/month) |