InfonBot - AI-Powered Chatbot Platform

At Worldondeal Enterprise ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our InfonBot service.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

Name and email address when you register for an account
Company name and business information
Payment information (processed securely through Razorpay)
Customer support communications

1.2 Usage Data

We automatically collect certain information when you use our service:

Device information (IP address, browser type, operating system)
Usage patterns and interaction data
Chat logs and conversation history
Document uploads and website scraping data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information to improve user experience.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and manage your subscription
Send you technical notices and support messages
Respond to your comments, questions, and requests
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues
Personalize your experience with our AI chatbot

3. Data Storage and Security

We use industry-standard security measures to protect your data, including:

SSL/TLS encryption for data in transit
Encrypted storage for sensitive data
Regular security audits and updates
Access controls and authentication

Your data is stored on secure servers managed by Supabase and other trusted cloud providers. While we implement reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our service (e.g., Razorpay for payments, Google Gemini AI for chatbot functionality)
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with any merger, sale, or acquisition of our assets
With Your Consent: When you have given us explicit permission to share your information

5. Your Rights and Choices

You have the right to:

Access and receive a copy of your personal data
Rectify inaccurate or incomplete data
Request deletion of your personal data
Object to processing of your personal data
Request restriction of processing
Data portability
Withdraw consent at any time

To exercise these rights, please contact us at Worldondeal@gmail.com

6. Third-Party Services

Our service integrates with third-party services:

Razorpay: For payment processing. Their privacy policy applies to payment transactions.
Google Gemini AI: For AI-powered chatbot functionality.
Supabase: For database and authentication services.

We encourage you to review the privacy policies of these third-party services.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you cancel your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company: Worldondeal Enterprise

GST Number: 24CXKPM5903M1Z3

Email: Worldondeal@gmail.com