Refund & Cancellation Policy

1.1 Cancellation by You

You may cancel your subscription at any time through your account dashboard or by contacting us at Worldondeal@gmail.com. Your cancellation will take effect at the end of your current billing period.

Upon cancellation:

• You will retain access to all features until the end of your paid billing period
• Your subscription will not automatically renew
• You will not be charged for subsequent billing periods
• Your account will be downgraded to the free tier or deactivated after the billing period ends

1.2 Cancellation by Us

We reserve the right to suspend or cancel your subscription if you violate our Terms of Service, engage in fraudulent activity, or fail to make payment. In such cases, refunds will be provided only as described in Section 2 below.

2.1 General Refund Policy

All subscription fees are non-refundable except as specifically stated in this Policy or as required by applicable law. Subscription fees are charged in advance for the entire billing period (monthly or yearly).

2.2 Refund Eligibility

We may provide refunds in the following circumstances:

• Service Failure: If our service is unavailable or non-functional for more than 48 consecutive hours due to our fault, you may be eligible for a prorated refund for the affected period.
• Duplicate Charges: If you are charged multiple times for the same subscription, we will refund the duplicate charges.
• Unauthorized Charges: If your account is charged without your authorization, we will investigate and refund if confirmed.
• Billing Errors: If you are charged an incorrect amount, we will refund the difference.
• Legal Requirements: As required by applicable consumer protection laws in your jurisdiction.

2.3 No Refund Scenarios

Refunds will NOT be provided for:

• Change of mind or dissatisfaction with the service
• Non-usage of the service during the billing period
• Downgrading from a higher plan to a lower plan
• Failure to cancel before the billing cycle renewal
• Account suspension or termination due to violation of Terms of Service
• Issues caused by user error, third-party services, or circumstances beyond our control

2.4 Free Trial Period

If you are on a free trial, you may cancel at any time during the trial period without being charged. No refunds are applicable during the free trial as no charges are made.

3.1 Requesting a Refund

To request a refund, please:

1. Contact us at Worldondeal@gmail.com with your account email and reason for refund
2. Include your subscription details and transaction ID
3. Provide a detailed explanation of why you believe you are entitled to a refund

3.2 Refund Processing Time

If your refund request is approved:

• Refunds will be processed within 7-10 business days
• Refunds will be issued to the original payment method used for the transaction
• You will receive a confirmation email once the refund is processed
• The time for the refund to appear in your account depends on your bank or payment provider (typically 5-10 business days)

3.3 Refund Amount

If a refund is approved, it will be calculated as follows:

• For service failures: Prorated refund based on the unavailable period
• For duplicate charges: Full refund of duplicate amounts
• For billing errors: Refund of the excess amount charged
• Refunds do not include any transaction fees charged by payment processors

5.1 Upgrading Plans

If you upgrade to a higher plan, you will be charged immediately for the difference on a prorated basis. You will receive credit for the unused portion of your current plan.

5.2 Downgrading Plans

If you downgrade to a lower plan, the change will take effect at the end of your current billing period. You will not receive a refund for the difference. You will continue to have access to your current plan's features until the billing period ends.